Services offered by Saxonbrook Medical Centre are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. Saxonbrook Medical, Northgate Surgery, Cross Keys House 14 Haslett Ave West Crawley RH10 1HS Phone: 01293 223028 Email: for general enquiries only. Another distinguishable example is the following from Fullscript. University Of Leeds. Information On Booking Covid Vaccinations, Maidenbower Surgery: 01293 600300 Ext 3969 (based at Crawley Hospital), Northgate Surgery: 01293 600300 Ext 3256 (based at Crawley Hospital). yes it takes a time to get through on the phone understandably as the surgery has staff on sick leave and shortages but the staff are doing their best. Crawley Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery 0 0. Now impossible my Husband has tried to get an appt just b4 on 14th July 2022 was told to want till 18th July 2022 - Why? We are very unhappy & very worried as It was bad enogh to try & get an appt before the new online appt system that started 18th July 2022. There was an open and transparent approach to safety and a system in place for reporting and recording significant events. Saxonbrook Medical | Crawley I have made the management team aware that you will be in contact. 14 Haslett Avenue West Login Register . I visited the surgery to see a Doctor and wore my mask as asked to but in the waiting room was a, Although the surgery is very stretched due to demands on the service, I have always found the staff, Called to get an appointment for my 2 year old, everyone was so helpful and caring! My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. Saxonbrook Medical Northgate Surgery has medical staff of 6 to cater to your healthcare needs. Saxonbrook Medical is a proud member of the South Crawley Primary Care Network. 840 were here. Theyve worked with me to find the type of HRT best suited to me, and I have always felt listened to and respected. as unsuitable. removal of moles and skin lesions) - provided in-house and others. Before you make your choice you can read more about our cookie policy. We would also like to use analytical cookies to understand how our site is used and improve user experience. They were rated as good in caring. Thank you to all at Saxonbrook. Kind Regards, Saxonbrook Medical Team. Report review titled Very grateful as unsuitable. 812 were here. Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. Without fail, the screen just says "no appointments" and staff refuses to help over the phone. Thank you, Saxonbrook Medical. We've put some small files called cookies on your device to make our site work. Staff told us that communication had improved and they felt involved in the development of the practice. I am sorry to hear you had a poor experience with us. Report review titled Dissatisfied as unsuitable. Job summary. Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. Can this really be good for patients!!! Crawley On 8 November 2016 we undertook a further comprehensive inspection. 37.01% were satisfied, of 186 respondents. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. Without fail, the screen just says "no appointments" and staff refuses to help over the phone. This is a rediculas system based on luck. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment. as unsuitable. Their priority is to those patients who are housebound, assessing their diverse needs, delivering care, and liaising closely with the doctors and other members of the primary healthcare team. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. Advise you left a review and was asked to contact to speak to a member of the management team about it. Please be assured your feedback is taken very seriously and helps us to learn where we can improve. Staff were aware of current evidence based guidance. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . Analytical cookies send information to Google Analytics. This GP surgery is not currently accepting new patients. I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. I am pleased to hear that the service you have received all round has been positive. All staff members are fully aware of their Information Governance responsibilities and are subject to stringent training and auditing procedures. Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. Ask Reception. Afternoon Christopher. It is very important to us that we get this sorted for you. Care Quality Commission Inspection Ratings. Someone needs to reviwe the whole thing & start again. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. Find similar medical centers in Crawley. FCPs can assess, diagnose, treat and manage musculoskeletal (MSK) problems and discharge a person without a medical referral. Now impossible my Husband has tried to get an appt just b4 on 14th July 2022 was told to want till 18th July 2022 - Why? Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. I understand both sites are closed from12.3pm tomorrow for urgent training maybe you should look at your procedures as well. Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. Menu Thank you for your review, I am very sorry to hear that your husband has had a problem in getting an appointment. However, these issues were adversely affected by changes within the practice including relocation, an influx of patients registering with the practice from a local walk in centre and a high proportion of patients from hard to reach groups. RH10 1HS If you would like to discuss this further with a member of our management team please give us a call, pop into one of our receptions or leave a message on our website and someone will get back to you. Saxonbrook Medical: details with 62 reviews, phone number, work hours, location on map. The reception staff always go above and beyond to help which is so much appreciated especially in the current climate. Please note on the form that you have sent these details in reply to your online review response. Map, Northgate Surgery Patient reviews of Saxonbrook Medical Centre - Page . As part of this agreement, additional team members have been recruited to be shared between the network practices. Report review titled Dissatisfied as unsuitable. Saxonbrook Medical Centre Maidenbower Square Crawley West Sussex RH107QH web: www.saxonb reveal phone: 01293450400 Doctors Dr Lucy Cox General Practitioner Dr Catherine Eades General Practitioner Dr Yvonne Taylor General Practitioner DR Hicham Nakouzi General Practitioner Dr Ian Anderson General Practitioner Dr Elizabeth Watson Staff Gps If you would like to discuss this further with a member of the management team, please either give us a call or leave a message on our website advising you left a review and would like to speak to someone about it further. Maidenbower Square The team will be very pleased to hear your fantastic feedback. I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. That is just two of several things that have gone awry recently. - To look at a lump! We've put some small files called cookies on your device to make our site work. Saxonbrook Medical Practice in Maidenbower, Crawley, has opened the doors to its dedicated vaccination unit. Close menu, by Michael Forde - Posted on 03 March 2023. Sarah, Management Team. If you call for help you don't get it. Our key findings across all the areas we inspected were as follows: A mental health wellbeing service had been developed within the practice. Thank you, Saxonbrook Medical. Sarah, Management Team. However please contact us via our website contact the practice option and leave your husbands details and we will contact him to discuss the situation and resolve. Midwives from East Surrey Hospital hold weekly antenatal clinics at the surgery. Patients can contact Saxonbrook Medical Northgate Surgery at 01293 450400 for appointments. National survey results demonstration that satisfaction was below average in this area, however on the day of inspection patients told us there had been recent significant improvements with this. phone . I would also like to apologise for the service received when calling to the Practice. Saxonbrook Medical Centre has not yet replied. However, this, Cannot get repeat prescription renewed as it need to be reviewed by a doctor. I have passed your feedback onto our team who will be really pleased to hear this. Analytical cookies send information to Google Analytics. Mental health performance was below average; however the practice had developed a dedicated mental health and wellbeing service which had recently won national awards. Saxonbrook Medical Centre is one of the leading GP practice in Crawley and it is located at Maidenbower Square, Crawley, West Sussex, RH10 7QH. Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. Sarah, Management Team, Seen for a review end of July with nurse very helpful and polite , as all the Drs Ive seen over the past few years ! Menu Clearly need more staff to answer phones as I have been stuck in queue at number3 for last half hour. 62.12% detected by practice, out of 66 new diagnoses. As far as knowledge and treatment for menopausal symptoms goes, I cannot rate this surgery and its GPs highly enough. So they are happy for patients to worry themselves sick as to why the Doctors are trying to contact them than leave simple message ie, Don't worry only trying to make you an appointment for xxxx, or don't worry nothing serious I'll call back. removal of moles and skin lesions) - provided in-house and others. Crawley RH10 9XA, Betts Way, Freedom Works, 1st Floor, Astral Towers. Sarah, Management Team, by Christopher - Posted on 14 January 2022. I am very sorry to hear that you have been having a bad experience with the surgery and there being a delay in us receiving information from the hospital. Thank you for your review, I am very sorry to hear that your husband has had a problem in getting an appointment. Saxonbrook Medical - Crawley - West Sussex - South East England - England Maidenbower Square Maidenbower, RH10 7QH Show on map How to get id 0300003831190 Other search results for: Saxonbrook Medical REQUEST TO REMOVE Saxonbrook Medical - The doctors, nurses and other staff at . Thank you to all the staff, Report review titled excellent staff as unsuitable, Good Afternoon Lyn, thank you for your review. I then asked to speak to the Practice Manager and was told (in my opinion ) quite abruptly no if I want to speak with them then I'm to make a complaint. really is this how things work now ? We close for lunch between 12.30 pm to 1.30 pm Website: saxonbrook.net Message now. The service had been the recent recipient of the Nursing Times Nursing in Mental Health category and the clinical lead for the practice had been awarded the Nurse of the Year for the development of the service. If there is a PDF icon, click it to download the full report. I understand both sites are closed from12.3pm tomorrow for urgent training maybe you should look at your procedures as well. review titled Impossible to get appointments, review titled Great HRT knowledge and support. There are over 5,450 part-time careers in Crawley waiting for you to apply! General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. 2nd Place Platform Presentation at the University Of Leeds Faculty Of Biological Sciences Postgraduate Symposium awarded to Mr. Tim Hardy for research completed with Dr. Taylor. That is just two of several things that have gone awry recently. Care Coordinators work with GPs and other primary care professionals within the network to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers. Saxonbrook Medical Northgate Surgery,Cross Keys House,14 Haslett Avenue West,Crawley,West Sussex RH10 1HS, Information about the doctors surgery opening hours, appointments, online prescriptions, heal. From South Terminal, Crawley 51 min From University Of Brighton - Falmer Campus, Brighton And Hove 136 min From Gatwick Airport, Crawley 49 min From Ikea, Croydon 171 min I am pleased to hear that you have had a positive experience with the Practice. Ask a Nurse Close menu, by Michael Forde - Posted on 03 March 2023. See salaries, compare reviews, easily apply, and get hired. Saxonbrook Medical Centre GP has total 19591 registered patients, out of this there are 9756 female registered patients and 9835 male registered patients. Information On Booking Covid Vaccinations. When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . Saxonbrook Medical Centre is one of the leading GP practice in Crawley and it is located at Maidenbower Square, Crawley, West Sussex, RH10 7QH. i hope the Gps/staff at the surgery revolt to there unrealistic employers who make these changes - as we are people not pye charts! Diabetes - Managing Blood Glucose Level (HbA1c). 69.0% vaccinated, of 1430 eligible people. Services offered by Saxonbrook Medical Northgate Surgery are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. Your post in anonymous so I am unable to contact you directly. Patients can contact Saxonbrook Medical Northgate Surgery at 01293 450400 for appointments. I am sorry to hear you had a poor experience with us. but no good, cant even get the online requst answered prop was told to submit it again - why? 14 Haslett Avenue West Sarah, Management Team, Seen for a review end of July with nurse very helpful and polite , as all the Drs Ive seen over the past few years ! We would like to look into this for you and get it resolved asap. They dealt with the situation and treated my son in a timely fashion which was . RH10 7QH Please be assured we take your feedback very seriously and will put measures in place to ensure this doesn't happen again. So let's hope its not cancer. 72.00% reviewed by GP, out of 50 patients diagnosed. Under current Data Protection legislation, no confidential data is permitted to leave the EU. This is a rediculas system based on luck. The practice has introduced a new system where you have to make an appointment online. 4-6 session GP, salaried and partner options, Pembroke Medical Group. I have passed your feedback onto our team who will be really pleased to hear this. Menu Cross Keys House I am sorry to hear that you have been having trouble getting an appointment for a medication review. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. It is very important to us that we get this sorted for you. . It reminds the audience how important vitamin C is for their immunity creatively. We are very unhappy & very worried as It was bad enogh to try & get an appt before the new online appt system that started 18th July 2022. Medical Center 127 suppliers on Yoys in Redhill, England: Epsom, Epsom, Ashlea Yoys B2B Marketplace Products Companies Distributors Dealers Contact As this is an anonymous platform I am unable to contact you. The problem is if you are not lucky enough to be able get into the booking system within about 10 minutes of it opening in the morning you have to wait and try all over again 24 hours later. The practice proactively sought feedback from staff and patients, which it acted on. When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . removal of moles and skin lesions) - provided in-house, items per standardised prescribing unit (see definition). My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. I have made the management team aware that you will be in contact. The Doctor that has looked after my Mother has an understanding manner of her age and independence Cannot get repeat prescription renewed as it need to be reviewed by a doctor. We are a large 26,000 patient practice with 19 GP's, 3 ANPs, 2 clinical pharmacist, a paramedic, a large supportive nursing and. Your post in anonymous so I am unable to contact you directly. PRESS RELEASE: 26th March 2021. Report review titled No appointment. An exciting opportunity for an enthusiastic GP to join our town practice on a full or part time basis. Report review titled Very grateful as unsuitable. 43.1% vaccinated, of 1391 eligible people. Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. Saxonbrook Medical Centre Overview Overview How to register with this GP surgery Ratings and reviews Leave a review ! The protesters marched from the Regional Health Department headquarters to Puerta del Sol chanting slogans such as "Ayuso (President of the Community of Madrid) and Escudero only think about money." "We are protesting because we . West Sussex Thank you, Saxonbrook Medical. Thank you to all at Saxonbrook. Consult your healthcare provider! RH10 7QH Saxonbrook Medical Northgate Surgery Replied on 12 October 2022 Thank you for taking the time to post such a positive review about your experiences and the staff at Saxonbrook. We are looking for a salaried GP or an associate partner to join our welcoming, hard working and forward thinking team. The practice has introduced a new system where you have to make an appointment online. as unsuitable. Sarah, Management Team, by Christopher - Posted on 14 January 2022. Care Quality Commision Clinical Commissioning Group Contact Us Home Visits How To Prepare For Your Consultation Language Assistance Opening Hours Policies and Procedures Training Practice Vacancies GP Partners:. Please be assured your feedback is taken very seriously and helps us to learn where we can improve. - To look at a lump! Thank you to all the staff, Report review titled excellent staff as unsuitable, Good Afternoon Lyn, thank you for your review. West Sussex Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. PRESS RELEASE: Wednesday 15 December 2021 Saxonbrook Medical Centre in Crawley is set to host the booster programme's first 24-hour vaccination clinic in the South East this weekend, as it responds to the increased demand from local residents. RH10 7QH To be honest I'm not sure how to begin this review because it seems that everything regarding help for your illness or condition is blocked in one way or another it's almost impossible to speak to a doctor or clinician & the difficulty in obtaining help is unbelievable you could literally die while awaiting help , I'm sure that every doctor is busy but push buttons & phone options are not the way to treat the sick . Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. 2015. 43.1% vaccinated, of 1391 eligible people. Impossible to get any, To be honest I'm not sure how to begin this review because it seems that everything regarding help, Report an issue with the information on this page. review titled Practice playing Russian Roulette with peoples health! | Saxonbrook Medical is a company based out . The new addition to the site will allow the Saxonbrook team to administer up to 2,000 vaccinations per day and will be able to accommodate various vaccination clinics separate to the practice's day-to-day GP services. My Mother has been seen in person and care excellent Social Prescribers connect people to community groups and agencies for practical and emotional support and complement other approaches such as care navigation and active signposting. Cross Keys House The areas where the provide should make improvements are: Ensure that induction records are complete for new staff. Improvements had been made with the development of a range of risk assessments and the way in which risks were managed wasevident.
Thompson Center Dimension Barrel And Magazine Sale,
Articles S
